Wallet & KYC guide for T20Sports Fantasy
How to verify KYC on T20Sports Fantasy. PAN, Aadhaar, bank/UPI verification. Withdrawal limits before and after KYC.
Wallet mechanics
Your T20Sports Fantasy wallet holds your deposits, winnings, bonuses, and refunds. The wallet balance is segregated from operating funds and held in an escrow account with an Indian scheduled bank per FIFS requirements. Wallet balance can be used for contest entry fees or withdrawn to your registered bank account or UPI ID. The wallet supports multiple deposit methods: UPI (immediate, no fees), RuPay debit cards (immediate, no fees), credit cards (immediate, 1% processing fee), Net Banking (immediate to 30 minutes, no fees), and crypto (not supported - we comply with RBI crypto guidance).
KYC (Know Your Customer) is required before any deposit above Rs 500 or any withdrawal. KYC verification requires: PAN card number and image, Aadhaar (optional, only if Aadhaar is your address proof), bank account or UPI ID, and a selfie that matches the PAN card photo. Verification typically takes 4-12 hours but can be instant if your PAN is already linked to Aadhaar. Mismatched selfies or unclear document scans trigger manual review, which adds 1-2 business days.
Withdrawals are processed to the bank account or UPI ID linked during KYC. UPI withdrawals are typically immediate for verified accounts; bank transfers take 2-24 hours depending on the bank. The minimum withdrawal amount is Rs 100; the maximum is Rs 2,00,000 per transaction, Rs 5,00,000 per day, and Rs 20,00,000 per month. Withdrawals above Rs 20,000 trigger additional verification (PAN re-confirmation) for security. TDS at 30% is automatically deducted on net winnings above Rs 10,000 per contest - we issue Form 16A annually.
Bonus cash has separate rules and cannot be withdrawn until playthrough requirements are met. The signup bonus, referral bonus, welcome bonus, and deposit bonus all have 1x playthrough requirements (you must play through the bonus once before withdrawing). Practice cash cannot be withdrawn under any circumstances but can win real cash prizes in practice contests. Refunds for cancelled contests or matches are credited back to your wallet within 24 hours as cash (not bonus), fully withdrawable. Disputes about wallet balance can be escalated to support with transaction IDs.
Wallet & KYC
KYC Documents
PAN Card
Required for all accounts. Used to verify identity and PAN-Aadhaar linkage. We auto-fill the form via OCR if you snap a photo.
Aadhaar (masked)
Required for accounts withdrawing > Rs 10,000 cumulative. Use masked Aadhaar (only last 4 digits visible) for privacy.
Bank Account / UPI
Bank account or UPI handle for withdrawals. Verified via penny-drop test (Rs 1 deposit to confirm ownership).
KYC Steps
Submit Documents
Login → Wallet → KYC. Upload PAN, Aadhaar (masked), and bank statement or UPI handle.
Auto-Verification
PAN verified instantly via Income Tax e-filing API. Bank/UPI via penny drop. Average 2 minutes.
Manual Review
Aadhaar needs manual review per RBI guidelines. Our team verifies within 4 hours during business hours.
KYC Complete
Once green checkmark appears in Wallet > KYC, your account is fully verified. Withdrawals unlock.
T20Sports Fantasy follows RBI KYC guidelines strictly. Every account must complete KYC before withdrawal over Rs 10,000 cumulative. The KYC process involves three verifications - PAN (mandatory), Aadhaar (for high-volume withdrawals), and Bank/UPI (mandatory for withdrawals). All documents are stored encrypted using 256-bit AES at rest, and TLS 1.3 in transit. We never share your documents with third parties except as required by law (e.g., TDS-related inquiries from Income Tax Department).
The wallet shows three states: Pending KYC (greyed features), Partial KYC (limited withdrawals), Full KYC (everything unlocked). Most users reach Full KYC within 4 minutes of signup. Edge cases (network issues, expired PAN, mismatched Aadhaar) take 1-2 days with manual review. Our customer support team is staffed to handle KYC queries 9am-9pm IST, with live chat response under 2 minutes during business hours.
Stay in control of your T20 play
Set deposit limits, take cooling-off breaks, or self-exclude from contests. Fantasy contests should be entertainment, not financial pressure.
- 📞 iCall Helpline: 9152987821
- 📞 Gamblers Anonymous India: +91 22 2808 0412
- ⏱️ Deposit limit: Settings > Limits
- 🚫 Self-exclusion: 7d / 30d / 6mo / permanent
Ready to play T20 fantasy?
Join 2.4M+ T20 sports authority players. Sign up in 2 minutes, claim your ₹100 bonus, build your first dream XI.
Browse by topic
Wallet & KYC
Deposits, withdrawals, and identity verification — full guide
Your t20sportsfantasy.com wallet holds deposit balance, winnings, and bonus credits separately for tax compliance. KYC unlocks withdrawals and is mandatory before any cashout. Most users complete KYC in 4-8 minutes using Aadhaar eKYC (no document upload needed) — PAN verification via the NSDL ePAN API confirms your identity instantly. Failed KYC falls back to manual document review, which takes 24-48 hours. We never store raw Aadhaar numbers or full PAN images — only hashed references for compliance audit.
Adding money to your wallet
Deposit methods: UPI (instant, fee-free, ₹100 minimum), credit/debit cards (instant, 1.5% fee, ₹500 minimum), netbanking (instant for most banks, ₹500 minimum), and Paytm wallet (instant, fee-free, ₹100 minimum). Maximum deposit per transaction: ₹1 lakh via UPI, ₹5 lakh via netbanking. Failed deposits reverse automatically within 2 hours. Bank-side decline reasons are shown in-app for the most common banks.
Withdrawing your winnings
Withdrawals process to your verified bank account via UPI (instant, up to ₹1 lakh per transaction), IMPS (30 seconds, up to ₹2 lakh), or NEFT (2 hours, above ₹2 lakh). Bank account must match the name on PAN. Mismatched accounts trigger manual review and a 24-hour hold. Failed IMPS reversals clear within 4 hours. First withdrawal above ₹50,000 requires one-time enhanced KYC with bank statement.
KYC documents accepted
Identity proof (any one): PAN card (mandatory for winnings above ₹10,000 per IT Act), Aadhaar (eKYC preferred, masked number stored), Voter ID, Passport, Driving License. Address proof (if Aadhaar not used): utility bill (less than 3 months old), bank statement (less than 3 months), rental agreement, Aadhaar letter. Foreign nationals: passport + Indian visa + OCI/PIO card.
Bonus credits vs deposit balance
Your wallet shows three buckets: Deposits (real money you added), Winnings (real money won from contests, taxable above ₹10k), and Bonus (promotional credits, withdrawable only after meeting the wagering requirement — typically 1x deposit on bonuses). Bonus credits cannot be withdrawn directly — they convert to winnings after you use them in contests. Full breakdown is on the bonus code page.
Pre-Toss Prep
Pull the latest squad update 60 minutes before the toss. Confirm playing XI, watch impact-player designation, lock your selections before the deadline.
In-Match Adjust
Substitutions are locked at toss. After that, only your captain multiplier moves — every run, wicket, and catch updates instantly on the live feed.
Post-Match Review
Check the points statement within 9 minutes of the final ball. Disputes must be raised within 24 hours through customer care with the match-ID reference.
Payment Methods and Limits
UPI, cards, netbanking, Paytm, and bank transfer timelines
Deposits process instantly across all payment methods below ₹10,000. Above ₹10,000, some payment methods have RBI-imposed limits — UPI is capped at ₹1 lakh per transaction per the December 2021 NPCI mandate. Netbanking supports deposits up to ₹5 lakh per transaction without daily limits. Credit card deposits carry a 1.5% processing fee (this is per RBI's cash-advance policy for real-money gaming transactions).
UPI deposits and instant withdrawals
UPI supports instant deposits (₹100 minimum, ₹1 lakh per transaction) and instant withdrawals (₹100 minimum, ₹1 lakh per transaction). Most Indian banks and the full set of UPI apps (Google Pay, PhonePe, Paytm, BHIM, Amazon Pay, WhatsApp Pay) are supported. UPI uses the Virtual Payment Address (VPA) for routing — your real bank account number is never shared with the platform on UPI.
Netbanking and IMPS for large amounts
For deposits above ₹1 lakh, use netbanking — supports up to ₹5 lakh per transaction without daily limits. Bank transfer (NEFT / RTGS / IMPS) is the fallback for amounts above ₹5 lakh. Withdrawal via IMPS processes within 30 seconds. Withdrawal via NEFT processes within 2 hours; max NEFT limit per RBI is ₹10 lakh per transaction for retail customers.
Card deposits and the 1.5% fee
Credit cards: 1.5% processing fee per RBI's real-money gaming transaction policy (debit cards exempt). Minimum ₹500. Maximum ₹2 lakh per transaction. Debit cards: free, max ₹1 lakh per transaction. Card deposits appear as "T20Sports Fantasy" on your statement. Failed card transactions reverse automatically within 4-6 hours; successful refunds take up to 9 working days depending on your bank.